All sales are final. Refunds are available upon request before December 31, 2020. A full refund of ticket purchase price due to lack of satisfaction, ticket purchaser must attend day 1 of the event and communicate a request for a refund to firstname.lastname@example.org
. In the event that Business Builders Live 2021 is cancelled due to COVID-19, ticket purchasers will be given a full refund. In the event a ticket purchaser can not attend after purchasing a ticket, the ticket can be transferred to someone else. Refunds will not be available after purchase for reasons other than those stated above.